The companies on this list provide online customer loyalty known as eCRM (Electronic Customer Relationship Management). These companies manage information about customers and make that information available to sales staff, management, marketing and customer fulfillment departments. Tracking customer habits eCRM software makes it possible to tailor product and service offers to likely customers thereby increasing sales. Some of the major players in this group include Art Technology Group (ARTG), Broadvision (BVSN), E.piphany (EPNY), Informatica (INFA), Onyx Software (ONXS), Oracle (ORCL), Pivotal (PVTL), SAP (SAP), Siebel Systems (SEBL) and Vignette (VIGN).

The Customer Loyalty Stock List

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